Purchase Order Due Days set to 0 Days

Purchase Order Due Days set to 0 Days.

This error can occur if you have forgotten to add in the Payment Terms in the Purchase Order or the Payment Terms are allocated to a Billing term where the Term XRef has not been setup previously.

Pre Setup Check > Ensure Update to Terms XRef has been applied.

Error Text:  Warning: Purchase Order Due Days set to 0 Days. Note: Billing terms not set in ConnectWise. Set Terms XRef for each billing Terms in ConnectWise Setup Tables to enable Purchase Order Payment Terms.


Information you'll need..

1. Purchase order number that has caused the error.

Steps to take

If you have allocated the Terms to a credit card, this will have synced to Xero regardless of the error occurring. Nothing further is required in this case.

If the Terms have been left blank, from the Purchase Order screen in ConnectWise follow these steps:

1.1 In ConnectWise un-receive the PO in the Purchase tab of the Purchase Order by un-ticking the check box, then click Save

1.2 In the Products tab of the Purchase order un-receive all the products by clicking into them individually (changing them back to Open). Un-tick the check box, delete the Packing Slip, delete the Received Qty & Save

2.1 Go into the ConnectWise Accounting Interface screen & click on the Open Batches tab

2.2 Enter the Purchase Order number with asterisks on both sides & click Search

2.3 If the PO Batch appears click Delete

3.1 Go back into the Purchase Order screen, refresh the screen by clicking Search 

3.2 Add in the relevant Terms & click Save

3.3 Re-receive all products in the Products tab, closing the Purchase Order

4.1 Re-sync the PO to Xero

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