Known Issue: API 500 Errors (Xero Issue: CX0011367357)



Who's Affected

Customers using Xero

What are we doing about it?

We have logged a ticket with Xero advising the issue.

You may request updates to this ticket and advise if you are affected by this issue:

Xero Ticket:CX0011367357

Date Reported: 29th of June 2021

29 Jun 2021

Submitted a ticket with Xero: #CX0011367357 


We've had a number of reports overnight and this morning from partners getting this error when syncing some of their invoices.

How do we know it's an issue?

We've checked Xero App History and been seeing increase 500 errors on Items Endpoint


Resyncing the record should fix the issue.

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